Hold down the Alt/Opt key and start Outlook. Right-click on the 'Main Identity' folder and select 'Duplicate' from the popup menu.Īfter Finder has created a copy of the Main Identity folder, you can continue. In Finder, go to '/Users//Documents/Microsoft User Data/Office 2011 Identities/.'

Make a copy of your current Office Identity profile Make sure that the Outlook application is not running.ģ.

Logg out by selecting 'Log Out ' from the Apple menu. The fastest way to close programs is by logging out of the user account. SUGGESTED SOLUTION 2: Fix the Office Identity file This is often the case especially with laptops which are commonly put to sleep mode instead of being shut down. Often the problems with applications and the operating systems are caused by the workstation having been running for a long time without a reboot. SUGGESTED SOLUTION 1: Reboot the workstation. The application crashes several times a day and gives the following error message: PROBLEM: The Outlook application closes down abruptly. Most common Outlook problems and suggestions to problem solving.

Repair outlook 2011 mac index